Member of the European Parliament, Toine Manders (NL, EPP) has put forward a written question to the Council of the EU on ‘digital green certificate’. He highlights the burdensome procedure in the Netherlands to receive a paper version of the certificate, barring the digitally excluded from participating in social life.

The digital COVID certificate allows to proof vaccination against, recovery from or negative testing for COVID-19 in all EU member States. With the easing of lock-down measures, many activities such as entering shops or eating out are now conditional on the presentation of such a certificate.

In some member States, residents who have been vaccinated can call a telephone hotline to receive a paper version of their certificate, in order to allow the digitally excluded to receive their papers and continue participating in society as everyone else. However, callers are confronted with long waiting times.

Waiting times are long and callers are often simply told to apply online. This is precisely what they wanted to avoid.

MEP Toine Manders

Mr Manders asks the Council what steps it undertakes to allow the digitally excluded, of which many older persons are part, to access their certificates.